General questions
For More Information About Our Product & Services. Please Feel Free To Drop Us An Email. Our Staff Always Be There To Help You Out. Do Not Hesitate!
Why did my credit card payment fail?
If your payment was declined, it could be due to several reasons such as insufficient funds, incorrect payment details, or restrictions from your card issuer. We recommend double-checking your payment information or contacting your bank. If the issue persists, please reach out to us at cs@wellzone.life for assistance.
What should I do if my package is lost?
If your package is lost, we may send you a replacement once we confirm the issue. A package is considered lost if there are no tracking updates for 7 business days after the estimated delivery date. Please contact us at cs@wellzone.life for assistance.
What is your return policy?
We offer returns within 30 days of receipt for most items. To qualify for a return, items must be unused and in their original packaging. For more details, please review our return policy or contact us at cs@wellzone.life for assistance.
Can I cancel my order?
To cancel your order, please email cs@wellzone.life with your order number. We will do our best to assist you.
When will my order be shipped?
Delivery times may vary depending on your shipping address and the selected carrier, and most orders are expected to arrive within 3-9 days.
Which credit cards do you accept?
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90 Days Return
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Free Delivery
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Secure Payment
100% secure payment, consectetur adipim scing elit.